Subject to these terms, we offer refunds on the purchase of physical goods but not on the provision of electronic goods (i.e. e-books, templates, etc.) or services (i.e. service packages or deposits). .
Our returns period for physical goods purchased lasts for 7 calendar days after you receive any item or item is listed as delivered to your delivery address provided (which ever is earlier). If 7 calendar days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Where items have been made, customized, or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an inquiry on our contact form on this website under the Get in Touch section or email us at our email address at and we will provide you with the return address to return your items.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and will process your refund within seven (7) business days after the returned item is confirmed to be in reasonable condition.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.